Frequently Asked Questions

 

HOW DOES LILA PHILADELPHIA SELECT DESIGNERS?

LILA PHILADELPHIA exclusively represents distinctive, well-made products from around the world. We will always select designers based outside the United States. Their merchandise must be produced in an ethical manner by experienced craftsmen and women.

DOES LILA PHILADELPHIA ACCEPT PRE-ORDERS OR CUSTOM ORDERS?

Yes, we accept both pre-orders and custom orders. When you place an order of this type we will make sure to let you know as soon as possible how long it should take to either re-stock the product or have it created to your specifications.

DOES LILA PHILADELPHIA HAVE A BRICK AND MORTAR LOCATION?

Yes! LILA PHILADELPHIA is located in Manayunk at 4339 Main Street, Philadelphia, PA 19127. Stop by!

DOES LILA PHILADELPHIA PARTICIPATE IN POP-UP-SHOPS?

We love pop-up-shops! Upcoming pop-up-shops and other events can be found on our blog and are discussed each season in our newsletter.

DOES LILA PHILADELPHIA DO PRIVATE SHOPPING EVENTS?

Yes, LILA PHILADELPHIA does private house parties or clubhouse events within a 50-mile radius of the City of Philadelphia. LILA requires one-month notice and is happy to accommodate your choice of date and time whenever possible. A minimum of 15 guests is required. The hostess receives 15% off the party’s sales in store credit to be redeemed that evening or at a later date. Each guest will receive a 10% off coupon to be redeemed that evening. There will always be a LILA PHILADELPHIA stylist present at the party to help guests make fashion forward choices!

DOES LILA PHILADELPHIA ISSUE GIFT CERTIFICATES?

Yes, we absolutely issue gift certificates. To purchase a gift certificate please email us at info@lilafashioninternational.com.

DOES LILA PHILADELPHIA ACCEPT COUPON CODES?

Coupon codes cannot be combined with other promotions, Please make sure to enter the coupon code upon checkout, as orders cannot be adjusted once processed. Coupon codes are not valid for the purchase of gift cards. Coupon code price adjustments will not be made on previous orders. Last call sales merchandise will be excluded from site wide promotions.

DOES LILA PHILADELPHIA SHIP INTERNATIONALLY?

Please email info@lilafashioninternational.com for a custom shipping quote. For international shipping quotes please include your shipping address and a list of items you wish to purchase. Once packages leave the United States they are not able to be tracked and can take between 2-3 weeks for delivery. The buyer assumes the risk of non-delivery, and we are not able to provide refunds for any reason.