Shipping Policies

ORDER TRACKING

At LILA Philadelphia we pride ourselves on prompt delivery. We include tracking information with all orders. Should you misplace or not receive your tracking information, please contact us. 

SHIPPING AND DELIVERY

Items are places in a gift-bag and shipped via USPS First Class Mail within 3 days of receiving payment if payment is received Monday through Saturday 10 a.m. EST. Payments received on Saturday after 10 a.m. EST and on Sunday will be processed on Monday. International orders are shipped via USPS First Class International.

SPECIAL CONDITION FOR INTERNATIONAL DELIVERIES

Depending on the country or region you live in, it is possible that extra Import Taxes, VAT, Custom Fees or possible toll fees can be charged upon arrival of your order. Thank you for understanding that we have no influence on this or the extra fees you may be charged.

In the instance that there are delivery delays due to safety measures of the customs authorities or other possible delays, we cannot be held responsible if the delivery time is not respected. 

 

Shipping Rates & Where We Ship